TEAMWORK: Unlike other salons, we practice the highest form of team service. The skills of our ENTIRE staff are available to you….ALWAYS! We won’t lock you into one hair artist and we won’t keep you on a wait-list. Meeting your needs is our top priority. Each artist has unique areas of expertise that offer you a full palette of personal image-enhancement options unrivaled in the salon industry. Our artist are compensated with a generous salary, NOT commission. This encourages the proper “team approach”, allowing us to be fully guest focused. To ensure optimized service quality and technical skill, each hair artist completes the bii skill certification program. Have confidence and peace of mind, knowing that you are in the talented hands of a bii skill certified team member. You will always have a fresh perspective and receive TRUE top-quality service and attention. This is our promise to all of our valued bii hair salon guests!
Chief Creative Officer James has been featured in countless publications and national ad campaigns recognizing his skill in hair design and color. He has won numerous awards and was dubbed “top colorist” by Modern Salon Magazine. As a licensed cosmetology teacher he is a mentor to many hairdressers. In the salon James can be found leading the salons marketing initiatives and growing the hair team to be the best artists in the industry. You may also find James online via www.gartnerjames.com.
Master Hair Artist/Hair Artist Lead/Artistic Educator Jacquelyn Marie has been an artist at bii since March 2012. She is a bii Hair Artist Lead, Professional Makeup Artist, and Pravana Artistic Educator whose work has been featured by Teen Vogue, ShopAkira, Modern Salon, and more. Jacquelyn is a true creative spirit, bringing a unique blend of skills to the salon. With an interesting personality and artistic hobbies, she is able to look at hair differently — as art. Jacquelyn Marie can create any look you want to achieve, from natural beauty to creative vivid colors. Alongside James, Jacquelyn acts as a bii Artistic Educator in our Intern Training Program and a mentor to other artists in the salon. Her poised, professional and approachable style has contributed to her success behind the chair. She makes every moment a personalized experience, whether she’s teaching our team, in a classroom, or with a salon guest . Her passion for hair-color, texture and learning clearly comes through.
Master Hair Artist Edyta is a Polish native who has followed her lifelong dream of becoming a hair dresser. Edyta loves to work with hair color, as well as create new styles. She truly enjoys hair designing, as it allows her to be creative and innovative, and she approaches every guest with passion and dedication.
Chief Operating Officer Adam leads the operations side of bii with extensive experience in customer service and human resources from world leading organizations such as Aon Hewitt and Sears Holdings Corporation. In 2009 he became a licensed cosmetologist allowing him to balance the business and creative side of running a salon. Other skills he brings to the team at bii are being a certified Human Resources professional since 2007 with a majority of his time spent within the compensation function of major corporations. He is excited to focus all of his time and bring operational excellence to the salon in his role as Chief Operating Officer.
Hair Traffic Controller/Guest Services Lead Cassandra is our guest service lead. Her main goal is to provide excellent guest service for not only both our guests and hair artists, but our hair traffic controllers as well. Cassandra is bilingual and assists our Spanish guests. Outside of work, Cassandra spends her free time as a cheerleading coach to girls aged 10-15 and also cheers herself. Cassandra focuses her attention to make sure that our guests receive the best possible experience within our salon. Cassandra is studying secondary education, but would eventually like to become a police officer. Cassandra is the first impression of Bii, and the last, because she knows what it means for a guest to feel appreciated and welcomed in our salon. She is always a joy to be around and her presence lights up the room!
Hair Traffic Controller Madeline is currently a senior at South Elgin High School. She has been involved in theatre for over 10 years and when she is not at the salon you can find her singing and dancing in local musicals as well as acting in plays. She also sings in her school choir and loves to travel. In addition, she is in a film and broadcasting academy at her school and hopes to go to school to continue these studies in the next year. Madeline is friendly and always happy to help a guest in any way to ensure that they are satisfied with their visit to the salon. Madeline says she’s a star!
Hair Traffic Controller/New Talent Hair Artist Lilly provides excellent customer service. When she’s not at bii, you can find her with family and friends. She is also a cosmetology student and will join the Bii intern program soon. Lilly is a family gal with one beautiful child. As a family oriented lady, she understands the need to pamper yourself as a mom, and encourages a relaxing experience to guests